The five-year assure can be a greater deal in the long term due to the rise in value as soon as the deal wears off. Comcast’s “on a regular basis costs” for these plans vary from $70 to $130 a month. Comcast stated the one- and five-year ensures are “out there with no contracts” and that “all plans embrace a line of Xfinity Cellular at no extra value for a yr.”
Comcast exec: “We aren’t successful”
The Comcast information caps and their related overage charges for exceeding the month-to-month restrict have lengthy been a serious frustration for patrons. Comcast has enforced the cap (presently 1.2TB a month) in most of its territory, however not in its Northeast markets the place it faces competitors from Verizon FiOS.
Comcast not too long ago began providing five-year value ensures and stated it might proceed including extra customer-friendly plans due to its latest struggles. After reporting a web lack of 183,000 residential broadband prospects in Q1 2025, Comcast President Mike Cavanagh stated throughout an April earnings name that “on this intensely aggressive atmosphere, we aren’t successful within the market in a method that’s commensurate with the power of [our] community and connectivity merchandise.”
Cavanagh stated Comcast executives “recognized two major causes. One is value transparency and predictability and the opposite is the extent of ease of doing enterprise with us.” He stated Comcast deliberate to simplify “our pricing assemble to make our price-to-value proposition clearer to shoppers throughout all broadband segments” and to make these modifications “with the very best urgency.”
Even after the latest buyer loss, Comcast had 29.19 million residential Web prospects.
