The Dexcom Continuous Glucose Monitor Receiver Recall: What You Need to Do to Stay Safe

A few of Dexcom’s steady glucose monitoring receivers have been recalled as a result of speaker malfunctions, which may trigger you to overlook alerts or alarms for harmful blood sugar ranges. In accordance with the Class I recall, there have been 112 complaints globally, with 56 reported accidents, since Might 2025.Lacking an alert out of your steady glucose monitor might end in well being penalties like vomiting, seizures, lack of consciousness and hypoglycemic or hyperglycemic signs. Sure Dexcom G6, G7, One and One Plus receivers are included on this recall. The One and One Plus receivers can be found exterior of the US.Dexcom is likely one of the hottest steady glucose monitor manufacturers, and many individuals with diabetes use Dexcom units to trace their glucose ranges in actual time.In accordance with Dexcom’s replace, even with out the audio output from the speaker, your receiver will nonetheless warn you by way of vibration and visible prompts. Nevertheless, that is solely so useful when many individuals preserve their receivers of their pockets or baggage. Individuals who use the cellular app for glucose values, alerts and alarms will nonetheless find a way to take action with out interruption.When you personal a Dexcom steady glucose monitor, here is what it’s best to do proper nowA steady glucose monitoring system has three components: the glucose sensor you put on, a transmitter and the small receiver you retain for alerts. The receiver is being recalled, not the sensor you put on, so that you should not count on the readings you get out of your gadget to be inaccurate.When you use a Dexcom steady glucose monitor, examine the whole listing of affected units for the mannequin and serial quantity. You may also go to Dexcom’s web site to see in case your gadget is affected. These numbers are on the again of your receiver.In case your gadget is affected, contact Dexcom instantly for a free alternative. Steady glucose displays aren’t one thing you may simply cease utilizing, so it is important to get in your alternative order as quickly as potential. Bear in mind, whilst you wait, that there is a probability your receiver speaker is not working appropriately and you’ll not be alerted with a sound to spikes or drops in your blood sugar.You need to often take a look at the audio system every time you cost your receiver. Whenever you plug the receiver in, the Speaker Take a look at display will seem for a number of seconds. To check your sound, comply with the instructions on the display. If it does not beep, then it is time to contact Dexcom. Keep in mind that it is essential to proceed testing your speaker over time. Checking it as soon as does not imply it might’t fail sooner or later. Even when your gadget is not beneath recall, this can be a good behavior to have.You may also take a look at your receiver’s speaker at any time by way of the gadget’s menu. For help throughout this recall, contact Dexcom technical help at 1-844-478-1600.