Ryanair pays airport workers elevated and limitless bonuses of €2.50 for each non-compliant carry-on bag they take from passengers, the airline’s boss has introduced.Passengers whose cabin instances exceed the utmost dimensions for a small suitcase are charged charges of as much as £75 and their baggage is taken into the maintain.The fines have outraged some travellers, particularly when it emerged that workers on the boarding gate have been incentivised to identify outsized luggage.Nevertheless, an unrepentant Michael O’Leary, the chief government of Ryanair, stated the airline can be upping the bonuses to maintain baggage to the proper measurement. “We’re going to boost it from €1.50 to €2.50, most likely from the beginning of the winter schedule in November this yr,” he stated. “And I make completely no apology for it in anyway.”O’Leary stated the airline would additionally take away the cap on bonuses, at the moment €80 a month, to encourage workers to cease as many non-compliant luggage as doable. “We must always encourage folks. I need our floor dealing with folks to be catching people who find themselves scamming the system.”Michael O’Leary talks to the press on 27 August 2025. {Photograph}: Thierry Monasse/GettyAll passengers are allowed to convey on a small bag totally free, that matches underneath the seat, at a most dimension of 40x30x20cm. A second cabin bag, sometimes a small wheelie suitcase, of as much as 55x40x20cm, might be introduced on board for a payment, usually decrease than the worth paid to place baggage within the maintain.It was reported this yr that Swissport workers dealing with easyJet flights had been paid bonuses of £1.20 a bag to implement comparable guidelines on the boarding gate.O’Leary stated anxiousness over punitive prices for small infractions was exaggerated: “I am going recurrently and do boardings in Dublin, and we don’t have a difficulty with the small bag, this type of legendary, oh, solely the zip was exterior – if the zip was the one factor that was exterior the sizer, it will get on, there’s no difficulty.”However, he stated: “I’m nonetheless mystified by the variety of folks with rucksacks who nonetheless suppose they’re going to get by the fucking gate, and we gained’t discover the rucksack. We’ll. And you’ll be paying for the rucksack. You’re not getting on if it doesn’t match.”O’Leary stated the variety of folks paying charges was taking place as extra introduced on compliant instances. “We’re not attempting to catch folks out right here. Most individuals, 99.9% of our passengers, adjust to the principles. The quantity of people that pay a gate bag payment is lower than 0.1% of our passengers, and that’s nonetheless 200,000 passengers a yr.skip previous publication promotionSign as much as Enterprise TodayGet set for the working day – we’ll level you to all of the enterprise information and evaluation you want each morningPrivacy Discover: Newsletters might comprise data about charities, on-line adverts, and content material funded by exterior events. For extra info see our Privateness Coverage. We use Google reCaptcha to guard our web site and the Google Privateness Coverage and Phrases of Service apply.after publication promotion“So we’ve extra work to do to do away with them, however the numbers who’re paying a gate payment is tiny. They get a disproportionate quantity of stories or of protection however frankly we don’t actually care.”He informed journalists at a press convention in London: “Hold protecting it as a result of we wish all people to adjust to the principles, in the event you adjust to the principles, no points.“We’re operating a really environment friendly, very reasonably priced, very low-cost airline, and we’re not letting anyone get in the way in which.”
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