Chip shop owner says customers ‘love’ new AI service

A chip store supervisor mentioned he has programmed an AI answering service to take orders in a bid to chop prices.Brad-Lee Navruz, from The Nippy Chippy in Stonehouse, Gloucestershire, mentioned due to the rise in fish costs, the price of residing, and wage and Nationwide Insurance coverage will increase, he determined to utilise the expertise.It has saved him the price of hiring somebody particularly for the function, and Mr Navruz mentioned he’s the one particular person he is aware of of utilizing the system in a fish and chip store.”We have been dwell about six months now and though it has been hit or miss, lots of people adore it,” he mentioned.Mr Navruz mentioned companies can overlook that clients get fed up with their native retailers not answering and continually being placed on maintain whereas making an attempt to make their cellphone order.”So it helps shoppers as they’ll simply name up and order [with the AI answer system], and are available and accumulate it or get it delivered,” he mentioned.”And fish and chips have gone by means of a world conflict and gone by means of Covid so I am certain it’s going to get by means of this value of residing disaster as effectively.”