Giant legislation corporations rode a powerful 2024 on the again of broad demand and aggressive price progress — however the mannequin is wobbling. Expense strain is up, realization danger is actual, and AI is reshaping how shoppers assess worth. Companies that deal with their authorized and shopper expertise as structured knowledge (and never as anecdotal story sharing at conferences) will plan quicker, pitch smarter, cross-sell wider, invoice extra, and shield margins when market tailwinds fade.
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