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    Home»Earnings»Moving house? Check if your energy supplier owes you money
    Earnings

    Moving house? Check if your energy supplier owes you money

    onlyplanz_80y6mtBy onlyplanz_80y6mtOctober 31, 2025No Comments2 Mins Read
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    Moving house? Check if your energy supplier owes you money
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    In the event you moved home within the final 5 years, you could possibly have unclaimed credit score sitting in your outdated gasoline and electrical energy accounts.Round £240m is sitting in closed power accounts which may be returned to prospects, in response to the regulator Ofgem and suppliers.Ofgem stated there have been 1.9 million closed accounts with credit score in them. Most individuals could solely be owed a couple of kilos, however some may declare again greater than £100.Power UK, which represents suppliers, stated folks ought to verify letters and emails and get in touch with their outdated suppliers in the event that they assume they’ve excellent credit score.Greater than 90% of closed account balances are returned mechanically, Power UK stated. However contacting an individual after they transfer home and shut their account may be troublesome, so prospects are being inspired to verify for themselves.Tim Jarvis, Director Common for Retail at Ofgem, stated: “Transferring home requires numerous life admin – and it is comprehensible that some issues shall be missed. “However with virtually two million closed accounts presently in credit score, the message is obvious – in case you’ve moved within the final 5 years, attain out to your outdated provider, present them with the right data, and you could possibly be due a refund.”The recommendation from Power UK is to maintain your direct debit energetic till the ultimate invoice has been settled. Leftover credit score ought to mechanically be paid to prospects.Below Ofgem guidelines, suppliers should situation a ultimate invoice inside six weeks and situation a refund inside 10 working days after that, however Ofgem stated lacking buyer particulars have been inflicting delays.Earlier this week Ofgem introduced plans to clear among the file ranges of debt that prospects owe to suppliers.Power debt and arrears in England, Wales and Scotland rose by £750m in a yr to £4.4bn.However the proposed plan to clear this debt would contain greater payments for everybody else, an answer that has been criticised.The chair of the Power Safety and Web Zero Choose Committee stated “elements of the sector which can be making wholesome earnings” ought to contribute in direction of the debt.Households on a worth cap tariff already sometimes pay £52 a yr to take care of historic debt as a part of the £1,755 annual invoice.

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