Flights resume at Edinburgh Airport after air traffic control outage

Angie BrownEdinburgh and East reporterEPAEdinburgh Airport stated disruption was attributable to an IT challenge with its air visitors management providerPassengers are experiencing delays and cancellations after an air visitors management outage led to the suspension of flights to and from Edinburgh Airport.Companies resumed at 10:40 after flights had been grounded for about two hours, with some passengers reporting being caught in planes on the runway.There have since been knock-on delays, diversions and cancellations to flights out and in of the airport.Edinburgh Airport stated the issue had been attributable to an IT challenge with its air visitors management supplier, Air Navigations Options (ANSL), and thanked passengers for his or her “endurance and understanding”.An ANSL spokesperson stated a complete investigation was below solution to establish the reason for the problem.Seven flights from Edinburgh have been cancelled – to Paris, Bristol, Belfast, Amsterdam, Frankfurt, Luton and Belfast Metropolis.An additional 11 planes had been diverted from touchdown in Edinburgh and 15 flights have been delayed.The airport stated the scenario was “fluid” and additional disruption was nonetheless doable.Iver and Margot Morton’s flight to London was cancelledPassengers had been requested to contact their airways for the most recent info on their flights.Margot and Iver Morton from Dundee stated they had been going through a 10-hour wait within the airport after their flight was cancelled.The couple, who’re travelling to London to ship Christmas presents to their teenage grandchildren, had been capable of ebook onto a later flight to Gatwick.Iver stated: “It was most sudden. We have been left to fend for ourselves and it is not been a simple course of. “It took us half an hour to get re-booked on to a different flight. It is not been one of the best of days.”Our unique flight was at 10:25 and our new flight takes off at 21:00. We’re attempting to amuse ourselves for the following 10 hours.”When Christine McKenzie heard her flight was delayed she booked a practice house to BristolChristine McKenzie, who had been in Edinburgh for a Christmas social gathering, booked a practice house to Bristol when she heard her flight had been delayed.”I believe you simply must waft. It is unavoidable so folks had been simply ready and being affected person.”We’re going to return into the centre of Edinburgh and get the practice. There are three of us so at the least we’re collectively.”She added it was a bit irritating but it surely might have been loads worse.Jeff Ballard stated he wanted to get to Belfast tonight for a gig he’s enjoying together with his three man bandJeff Ballard, who lives in Florence, was on account of be on a 12:00 flight to Belfast but it surely was cancelled.The jazz musician and his two bandmates had been attempting to ebook one other flight as they’re on account of play a gig within the metropolis later.He stated: “We confirmed up, checked in, and went to the gate after which acquired a textual content that the flight was cancelled.”We performed final night time in Edinburgh and it was nice and now we’re able to go to Belfast however the flight is cancelled.”They despatched one other flight for us however it’s tomorrow morning so that’s not going to do us any good.”There have been flight cancellations and delays following the outageFelicity, from Swindon, stated she was “gutted” because the delays meant she would now miss her youngest kid’s final nativity play.She had travelled to Edinburgh for a piece assembly and stated she had been ready for an hour and a half, with many on the aircraft having missed connections.Rory Boland, the editor of Which? Journey, stated the airline was accountable for getting diverted passengers to their unique vacation spot and will cowl these prices.”Contact the airline within the first occasion however you’ll be able to declare for onward journey if this proves not possible,” he stated.Nevertheless, he stated passengers had been unlikely to be owed compensation for delays or cancellations attributable to a technical challenge of this type.Edinburgh Airport is without doubt one of the busiest within the UK, being utilized by 15.8 million passengers final yr.An ANSL spokesperson stated: “Earlier in the present day, a technical challenge affected considered one of our techniques at Edinburgh Airport which briefly impacted flight operations.”Security is our primary precedence, and our engineers labored at tempo to revive system functionality as shortly as doable.”Inside 90 minutes, our technical functionality had been reinstated and flights resumed.”We remorse the inconvenience that it has brought on and thank everybody for his or her endurance.”