Managing Ethics Considerations in the Context of Partner Departures

Facilitate a Clean Transition By Clear CommunicationDepartures could be thorny. Communication between the agency and the departing associate, the departing associate and impacted shoppers, and the agency and those self same shoppers is essential to making sure the transition goes as easily as attainable. Companions have a fiduciary responsibility to inform the agency of their impending departure earlier than discussing it with shoppers. “Ideally, the agency and the departing associate collaborate in notifying shoppers, quickly after the associate’s discover to the agency,” Duval says, “and request steering as as to if the shopper needs to stay with the agency or comply with the associate.”