Sony has formally responded to a standard criticism from BURANO customers – shade inconsistencies beneath robust lighting, generally often called IR air pollution – by providing a free IR minimize filter alternative.
Ever because the BURANO launched, many customers within the world manufacturing group have voiced considerations about undesirable shade shifts—significantly a inexperienced forged—when capturing beneath intense daylight or studio lights. Right now, Sony is taking concrete steps to resolve this with a newly developed infrared (IR) minimize filter designed to enhance shade constancy in these harsh lighting environments.
BURANO IR minimize filter alternative freed from cost
The IR filter alternative is totally freed from cost (together with components and labor) and can be accessible by means of Might 31, 2026, on a first-come, first-served foundation. BURANO house owners are inspired to succeed in out to their native Sony service heart to schedule the alternative. Items that already characteristic a visual protrusion on the higher a part of the entrance optical filter element are confirmed to have the improved IR minimize filter pre-installed and don’t require service.
In purple, the place of the protrusion on the higher a part of the entrance optical filter element. Cameras which have this protrusion have already got the brand new IR minimize filter and wouldn’t have to be serviced. Picture credit score: Sony
What to do: get BURANO IR minimize filter exchanged without spending a dime
For BURANO customers primarily based in Europe and the UK, Sony requests electronic mail inquiries be despatched to [email protected] with the topic “Burano IR Lower Filter Change”, together with the consumer’s account identify and digicam serial quantity. Help can be accessible by telephone at +44 (0) 203 901 5558, Monday by means of Friday, 9:00–18:00 CET.
Reminder: Sony BURANO firmware v2.01 is out
In case you missed it, Sony additionally just lately launched the long-anticipated v2.01 firmware for the BURANO, we reported about it right here.
In case you missed our full Lab Check of the Sony BURANO, head over to the article right here.
Have you ever skilled shade points along with your BURANO in robust mild? Will the brand new BURANO IR minimize filter and firmware v2.0 resolve your workflow challenges? Tell us how this impacts your future shoots within the feedback under.
