Truecaller is discontinuing its call-recording perform on iOS — simply over two years after the function was launched — because the Swedish firm opts to give attention to its core providing: combating spam calls.
On Friday, the corporate confirmed to TechCrunch that its call-recording function will not be obtainable on iPhones beginning September 30. Customers with saved name recordings can both obtain them to their gadgets, share them by way of electronic mail or messaging apps, or swap their storage choice to iCloud to maintain the recordings accessible even after the function is discontinued.
Truecaller’s head of iOS, Nakul Kabra, informed TechCrunch the corporate took the choice as a result of it wished to give attention to its Dwell Caller ID and automated spam-blocking options.
In June 2023, Truecaller launched name recording on iOS for its paying subscribers, alongside reintroducing the function on Android. The app additionally received help for transcribing calls natively. Each name recording and transcription had been launched in India final 12 months.
Whereas name recording works seamlessly on Android, it’s extra sophisticated on iOS, the place Apple’s working system doesn’t let third-party apps file calls natively. To work round this, Truecaller makes use of a recording line that merges calls to file — a technique that will increase each prices and complexity, per Kabra. These challenges finally led to the function being discontinued.
The corporate has arrange a help web page to assist customers in the event that they face any points through the transition.
Truecaller’s transfer comes months after Apple launched native name recording and transcription help for iPhone customers in an iOS 18.1 replace final 12 months. The native function doesn’t require customers to hook up with a file line to file the decision, in contrast to Truecaller, and likewise brings Apple Intelligence-powered transcriptions.
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That stated, Truecaller had launched name recording within the first place to entice iPhone customers to improve, because the caller ID perform is proscribed on the free tier. Paying customers additionally get real-time caller ID, together with superior and automated spam blocking, Siri shortcuts, incognito mode, and different options.
Truecaller has round 3 million subscribers worldwide, however iOS accounts for 44% of its whole premium income, per its second-quarter monetary outcomes (PDF).
